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Frequently Ask Questions

What is your Order Processing Time?

All orders place before 13:00 Monday – Sunday is processed and dispatched the same day.

All orders placed after will be dispatched the next day.

All orders placed during Sunday will be sent from our warehouse on Monday.

Can I modify my Delivery Address?

Please note that we are unable to modify the delivery address once we dispatched your order.

Is International ordering an option?

Your packages may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local custom office before placing an order as these fees can sometimes be significant and we are unable to calculate these for you.

How can I Track my orders?

Once you order has been dispatched, we will send you the tracking information. You will be able to track your package directly on carrier’s website.

When will you ship my delivery?

Once you order has been dispatched, we will send you the tracking information. You will be able to track your package directly on carrier’s website.

Return Policy

Due to safety Hazards, we do not accept returns or exchange of opened & used products. We practice safe handling of all products. We will only accept returns if the items you received are incorrect and must notify us by sending a photo or a video to us as soon as you received the item.

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